Players withdrawal has been delayed

Thank you for your time, and I look forward to your response. You can confirm this by clicking on your complaint resolver’s profile. All communication from us will be through this official complaint thread or the official email addresses provided in your case. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. We are sorry to hear about the issue with your withdrawal and understand your concern.

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I will now transfer your complaint to my colleague Peter (email protected) who will be at your service. I think I know how our complaint resolution center operates. Always check the sender’s domain and verify your resolver’s email by clicking on their avatar winocasino visible inside the official complaint thread.

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This casino is best suited to players who want continuous access to resources and the comfort of a secure online casino. Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. We only contact players through this official complaint thread or via @casino.guru email addresses. To file a complaint, the players can also contact the casino directly – email protected

Wino Casino – Player’s account has been closed after withdrawal rejection.

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